Evidence for trust
Trust and governance.
One place to see how we protect information, sustain quality, act with integrity and respond when something is not right.
Controlled documents
Current policies.
Each link opens the public version managed by InovaBiz. Internal audit, risk and incident records remain access-restricted.
ISO 9001:2015
Quality policy
Commitments to quality, continuous improvement and consistent delivery.View current policyISO/IEC 27001:2022
Information security policy
Principles protecting confidentiality, integrity and availability.View current policyResponsible processing
Privacy policy
Criteria for lawful, transparent and secure personal data processing.View current policyRespectful workplace
Inclusion and diversity policy
Commitments to an equitable, respectful and accessible workplace.View current policyCode of ethics
Principles put into practice.
Our conduct standard applies to every person and relationship involved in our operations.
Integrity and conflicts of interest
We avoid improper advantages, protect privileged information and disclose relationships that may affect a decision.
People and safe work
We do not tolerate discrimination, harassment, forced labour or child labour. Safety and respect are shared responsibilities.
Clients, suppliers and competition
We build transparent relationships, ethical procurement and fair competition, without bribes or improper benefits.
Information and assets
We protect assets, use information only for authorised purposes and safeguard third-party confidentiality.
Authorities and criminal liability
We comply with Law 20.393 and cooperate with authorities. The committee oversees, reviews conflicts and drives improvement.
Communities and the environment
We act with respect for communities, the environment and the impact of our operations.
Verifiable capability
Certified, not merely claimed.
Our management systems connect delivery quality with responsible information protection.
TÜV Rheinland
Verify certification View capabilities and specializationsConfidential channel
A safe place to act.
We receive good-faith reports concerning fraud, harassment, safety, ethical conflicts or non-compliance. Information is handled with restricted access and protection against retaliation.
Individual rights
Privacy under control.
InovaBiz SpA uses contact data to answer requests, assess fit and maintain relationship traceability. We retain requests for 24 months after the last interaction and then delete or anonymise them, unless a contractual or legal obligation applies.
You may request access, correction, deletion, objection, portability or withdraw consent. We do not sell data or use it for third-party advertising.
Data controller: InovaBiz SpA, Santiago, Chile. Updated July 17, 2026.